Frequently Asked Questions
Everything you need to know about shopping with Elite Garage.
What is the standard shipping timeframe?
We offer expedited shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping can take between 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, print your prepaid shipping label, and drop the package off at any authorized courier location.
Are your luxury items authentic?
Absolutely. Every piece at Elite Garage is sourced directly from verified designers and undergoes a rigorous multi-point authentication process before being listed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Klarna and Affirm.
How should I care for my Elite Garage garments?
To maintain the longevity of your fashion pieces, we recommend following the specific care instructions on the inner label. Generally, we advise dry cleaning for structured outerwear and cold washing for cotton basics.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.